Given three groups of groups of people A, B, C, responsible for 3 queues Qa, Qb, Qc ; and an elements e which have to go through Qa, then Qb, then Qc.
- A doesn’t process Qa because he sees that B doesn’t process Qb, so there’s no point in filling Qb
- B doesn’t process Qb because he thinks that C won’t process Qc, so there’s no point in filling Qc
- Qc is empty, which “proves” that C doesn’t think he isn’t the bottleneck
Possible solution: A, B, C, please prove your point!
- A, please process Qa, and put the pressure on B!
- B, please process Qb, and put the pressure on C!
- C, please process Qc (when you will have a queue)!
Now, let’s find a practical example to apply that … Any suggestions? :-)
NM/AM/FD/DAM/keyring/ queue
what did I win ?
Hi Lucas,
if you have access to the ‘Science’ magazine, you may be interested by the following article: it shows that in some conditions, a system made of human players works better when they do not try to make guesses on each others’s activity ;)
http://www.sciencemag.org/cgi/content/abstract/313/5788/824
—
Charles
I’d say this is due to the fact that when someone doesn’t do their job, nothing happens, and other people become disillusioned. What should happen, is that if someone doesn’t do their job, appropriate action needs to be taken, be that assigning the job to someone who can and will do it, or hitting the former person with a really big stick.